Terms and Conditions
DEFINITIONS
In these T&Cs, unless the context otherwise requires, the following words and expressions shall have the following meanings:
Attendee(s) – child(ren), parent(s), guardian(s) and/or appropriate adult(s) who attend Sessions;
Business – Crids Kids Science Outreach;
Course – a set of multiple Sessions booked collectively as part of a single booking by Attendees;
Equipment – all books, materials, props, equipment, food, chemicals, substances and such other matters as are required to deliver a Session, as owned, hired and/or leased by the Business;
Host Venue – the school, nursery, hall or other building or location at which Sessions take place;
Session(s) – class(es) in which Attendees take part in sensory- and science-based learning activities. These take one of three forms:
After-school session – sensory science (EYFS/KS1) and chemistry club (KS2) sessions;
Nursery session – sensory science classes;
Parent/child session – sensory science classes;
Session Leader – the individual who delivers the Session;
T&Cs – these Terms and Conditions dated 1 September 2026, incorporating the Business’ Data Protection Policy dated 1 September 2026 and Safeguarding and Child Protection Policy dated 1 September 2026.
Unless the context otherwise requires, in these T&Cs:
References to the singular shall include the plural and vice versa;
References to the masculine shall include the feminine and neuter and vice versa;
References to ‘include’, ‘includes’, ‘in particular’ or similar words/phrases are illustrative only and shall not limit the sense of the words preceding or following them;
References to ‘paragraphs’ are to numbered provisions within these T&Cs.
The headings of these T&Cs are included for convenience only and shall not affect the interpretation or construction of these T&Cs.
Where a term is in bold e.g. Attendee, this shall be defined by reference to the above.
BOOKINGS
Attendees are only permitted to attend Sessions and/or Courses provided they have made a booking in accordance with the below.
Bookings are made in the name of the Attendee and are non-transferrable.
The Business reserves the right to refuse entry to any Attendee who has not made a booking in accordance with the below.
Booking onto any Session or Course is conditional upon, and shall be deemed as, acceptance of these T&Cs.
For After-school sessions:
Bookings are made using the ‘Bookwhen’ booking platform, available at https://bookwhen.com/cridskids, with the making of such bookings being conditional upon acceptance of any terms and conditions operated by ‘Bookwhen’;
Bookings are made for a Course and will be for the entirety of the Course, even if the Attendee does not intend to attend all Sessions offered as part of the Course;
The nature of the Course, the Host Venue and other relevant information shall be contained on the ‘Bookwhen’ booking platform and advertised throughout the Business’ appropriate channels;
Each Attendee must have a booking in their own name;
An Attendee can only book a place on the Course if they are an enrolled student at the school which is acting as Host Venue for that Course. The Business reserves the right to refuse entry to any Attendee who, notwithstanding having made a booking for the Course, does not attend that school as an enrolled student.
For Parent/child session:
Bookings are made using the ‘Bookwhen’ booking platform, available at https://bookwhen.com/cridskids, with the making of such bookings being conditional upon acceptance of any terms and conditions operated by ‘Bookwhen’;
Bookings are made for individual Sessions;
The nature of the Sessions, the Host Venue and other relevant information shall be contained on the ‘Bookwhen’ booking platform and advertised throughout the Business’ appropriate channels;
Each Attendee must have a booking in their own name, save that an Attendee may attend with another child so long as either:
That child is under the age of 3 months and does not participate in the Session; or
Express permission has been obtained from the Session Leader for that child to attend, with such permission to be obtained in advance of the Session.
For Nursery sessions:
Bookings are made directly between the Business and the nursery, which will also operate as Host Venue (unless agreed otherwise);
Bookings will be for the Business to operate a Course and/or Sessions (whether for a fixed number or on a rolling basis) in consideration of payment by the nursery, the amount to be agreed;
The Business shall provide to the nursery an invoice on a monthly basis which shall be paid by no later than 14 days of receipt of such invoice;
Payment shall be made via Bacs transfer with the Business to provide to the nursery appropriate bank details.
REFUNDS AND CANCELLATIONS
Where a Session is operated as a single booking (i.e. not part of a Course), refunds will only be permitted on condition of the Attendee giving the Business written notice of cancellation no later than 7 days before the Session.
Where a Session is operated as part of a Course, refunds will not be provided for individual Sessions. A refund can only be obtained for the Course on condition of the Attendee giving the Business written notice of cancellation of the full course no later than 7 days before the first Session of the Course.
In the event that notice is not provided in accordance with the above, no refund will be given.
In the event that an Attendee fails to attend a Session for whatever reason (whether as a single-booking Session or as part of a Course), no refunds will be provided and the Business is not liable to arrange for reattendance at any alternative Session.
The Business reserves the right to cancel any Session at any notice, on condition of paying a full refund to Attendees for that Session.
In the event that a Session is unable to be undertaken due to any act or omission on the part of the Host Venue, the Business is not liable to provide refunds to Attendees.
The Business is not obliged to offer refunds for any Sessions which are unable to take place by virtue of adverse weather.
The Business is not liable to provide refunds to any Attendees who are removed from or prevented from attending Sessions by reason of their behaviour and/or conduct (see below).
The Business is not liable to provide refunds to any Attendees who are removed from or prevented from attending Sessions by reason of suspected ill health (see below).
No refund will be offered to any Attendee who incurs a loss of their booking by virtue of a failure to comply with these T&Cs.
HEALTH AND SAFETY
Attendees must comply with all instructions given by the Session Leader in relation to health and safety, including but not limited to where such instructions form part of the Business’ risk assessment for the safe running of the Session.
Attendees must comply with any rules in place at the Host Venue, of which the Session Leader may make them aware.
Attendees must (save in the event of After-school sessions) be supervised by an appropriate adult, including but not limited to: parents, carers, guardians, teachers, nursery practitioners, or other staff as may be employed and/or engaged by the Host Venue.
The Business requires Attendees to provide relevant information about medical conditions, allergies, food intolerances, and any other health conditions which may be relevant to participation in Sessions. It is the responsibility of Attendees to ensure this is provided.
The Business requires Attendees to identify any special educational needs which may be relevant to participation in Sessions. The Business will make every reasonable effort to accommodate any such needs. The Business reserves the right to refuse admission if the Attendee’s needs cannot be managed safely in the course of the Session.
The Business will collect the information identified above:
(In the case of an After-school session or a Parent/child session): via a booking form which will be sent out by the Business and/or Session Leader at the time of booking;
(In the case of a Nursery session): directly from the Host Venue.
The Business may provide Attendees with instructions to undertake exercises at home. Such experiments have not been specifically safety tested for home use but the Business reasonably believes them to be safe if instructions are followed. Adult supervision or direction is recommended as appropriate. All experiments are carried out at the Attendees’ own risk.
Whilst the Business may use Equipment which is safe for consumption in the course of Sessions, in the case of any products or materials permitted to be taken home by Attendees, such products and materials:
Are not safe for consumption and Attendees must not place any such products or materials in their mouths;
Must be used under supervision of an appropriate adult.
ILLNESS POLICY
Attendees must not attend Sessions if:
They display any symptoms of contagious illness, including but not limited to: bronchitis; chickenpox; conjunctivitis; coronavirus; gastroenteritis; impetigo; influenza; Respiratory Syncytial Virus (RSV); and scarlet fever;
They have been sick or suffered from diarrhoea in the 48 hours prior to attending the Session.
The Session Leader reserves the right to refuse Attendees entry and/or participation if they reasonably believe that the Attendee is not well enough to participate in the Session.
BEHAVIOUR
The Session Leader may in their discretion refuse entry to an Attendee to a Session if it is felt that the Attendee’s behaviour or the behaviour of those associated with the Attendee is unreasonable.
In this context, ‘unreasonable’ may include (but is not limited to) behaviour which is: abusive; disrespectful; disruptive; illegal; non-compliant; and/or violent.
If an Attendee causes damage to Equipment or other property belonging to the Business, the Business reserves the right to seek reimbursement for the cost of such equipment from the Attendee.
FOOD AND DRINK
Food and drink is not to be consumed, save:
Where such food/drink forms part of the Equipment provided for use in the Session;
In the case of breastfeeding and/or bottle-fed Attendees;
Where expressly permitted by the Session Leader.
The Business reserves the right to further restrict the consumption of food and/or drink at a given Session where it is reasonably required for the health and safety of Attendee(s) present at that Session.
PHOTOGRAPHS/VIDEOS
The Session Leader may, in connection with the activities of the Business, take photographs and/or videos of the Attendees at the Session and such photographs and/or videos will be handled in accordance with the Data Protection Policy and Safeguarding and Child Protection Policy.
It is deemed that by attendance at the Session, the Attendees have given their consent to the taking and storage of such photographs and/or videos and their use in connection with advertisement and/or publicity of the Business, including but not limited to:
On social media (including Facebook, Instagram, LinkedIn, and X (formerly Twitter);
On the Business’ web pages;
In printed and online marketing materials.
Attendees have an unconditional right to revoke such consent. Such revocation may be communicated to the Session Leader in writing in advance of the Session, or orally at the outset of the Session.
Accompanying adults of Attendees are permitted to take photographs and videos of their own Attendee in the course of the Session, on the strict condition that such photographs and videos are not to include any other Attendees of that Session.
Save as identified in the above paragraph, no person other than the Session Leader may take photographs and/or videos during a Session without the express permission of the Session Leader.
In the event of an individual taking such unauthorised photographs and/or videos, the Session Leader reserves the right to remove such individual from the Session.
INTELLECTUAL PROPERTY
The content of the Sessions is the intellectual property of the business and must not be adapted, copied, incorporated, modified or reproduced without the express permission of the Business.
The Session Leader reserves the right to remove from the Session anyone suspected of breaching the above.
CONFIDENTIALITY, DATA PROTECTION AND PRIVACY
The Business will collect information from and about Attendees to ensure the proper, efficient and safe planning and delivery of Sessions.
The Business will collect and use such information in accordance with its Data Protection Policy, a copy of which is available on the Business’ website.
The Business relies on the Attendees’ parent(s), guardian(s) and/or responsible adult(s) to ensure that the information provided is accurate and kept up to date.
SAFEGUARDING
The Business operates in accordance with its Safeguarding and Child Protection Policy, a copy of which is available on the Business’ website.
QUERIES AND COMPLAINTS
If you have any questions or complaints, please speak to your Session Leader in the first instance, who will do their upmost to resolve the issue
If the issue is not resolved to your satisfaction you may submit a written complaint to info@cridskids.com
LIABILITY
The Business will not be liable, and excludes liability, for any loss, damage or injury suffered by an Attendee while taking part in a Session or when using any Equipment, save in the event that such loss, damage or injury was caused by the negligence of the Business and/or the Session Leader.
The Business provides no guarantee, indemnity or warranty in relation to any Equipment supplied for use by a third party.
The Business will not be liable for any acts, omissions or other such conduct as may be committed by the Host Venue which causes loss, damage and/or injury, whether to persons or property.
The Business is not deemed to be bound by any statement unless it is made in writing.
The Business will not be liable for any loss or damage to the property of Attendees, which at all material times remains the responsibility of Attendees and is brought to Sessions at the Attendees’ own risk.
The Business will not be liable for any loss, damage or injury caused by the failure of Attendees to comply with these T&Cs.
RIGHT OF AMENDMENT
The Business and/or Session Leader reserve the right to make changes to any advertised Session for any of the following reasons:
To ensure compliance with any changes in relevant laws and regulatory requirements
To implement any necessary adjustments and/or improvements;
To improve upon health and safety provisions;
If it is in the interests of the Business to make such changes.
The Business reserves the right to make amendment(s) to these T&Cs for any reason and such amendment(s) shall come into force forthwith.
ASSIGNMENT
The Business reserves the right to transfer its rights and obligations under these T&Cs to another organisation. In such an event, those T&Cs shall equally apply to Sessions arranged by such new organisation.
There is no reciprocal right of transference of rights and obligations on the part of Attendees. Any such transfer is with the express agreement of the Business.
Dated: 1 September 2026